FREQUENTLY ASKED QUESTIONS
Get Answers to Common Technical and Sourcing Questions
Q: Do you sell aftermarket parts?
A: Yes. In addition to OEM components, we offer quality aftermarket and replacement parts that provide a cost-effective alternative while maintaining reliability and performance.
Q: What information do you need to identify the correct part?
A: The more information you can provide, the easier it is for us to identify the correct part.
Where available, please provide the part number, machine make and model, machine serial number, engine model and serial number, and photos of the part where possible.
Q: Which brands do you support?
A: We support a wide range of established equipment, engine and component brands. If you have a specific brand or part requirement, please contact us and we will confirm whether we can supply or source it.
Q: Do you offer warranties on parts?
A: Warranty terms vary depending on the product supplied. Please enquire about the specific warranty applicable to your part or component.
Q: Do you have technicians to install or assist with technical queries?
A: We focus on supplying parts and components and do not provide installation services. Please contact us with your requirements and we will assist with the parts and component information available to us.
Q: How quickly can I receive a quotation?
A: We aim to provide quotations as quickly as possible. If the required part is not in our own stock, we will source the best available option and keep you informed throughout the process.
Q: Do you have stock available?
A: Stock availability varies depending on the item. Please send us your part number or requirements, and we will confirm availability and lead times promptly.
Q: Can you supply rebuilt or remanufactured components?
A: Yes. We offer remanufactured and rebuilt engines, transmissions, final drives, torque converters, hydraulic cylinders, and other major components, subject to availability.
Q: Do you supply complete engines and transmissions?
A: Yes. We supply complete diesel engines, transmissions, differentials, final drives, hydraulic pumps, cylinders, and other major components for various earthmoving and mining applications.
Q: Do you export parts internationally?
A: Yes. We regularly export parts and components worldwide and can arrange shipping by air, sea, or courier depending on your requirements.
DISCLAIMER
PLEASE NOTE DBZ DIESEL PARTS ARE NOT AN ACCREDITED OR AUTHORIZED BELL / CATERPILLAR / VOLVO / HITACHI / KOMATSU OR TEREX AGENTS, DEALERS OR DISTRIBUTORS. DBZ DIESEL PARTS ARE NOT ENDORSED BY ANY BRAND MANUFACTURER IN WAY AND HAVE NO AFFILIATION WHATSOEVER. ALL PARTS & MODEL NUMBERS ARE USED FOR REFERENCE PURPOSE ONLY & DO NOT IMPLY, IN ANY WAY, THAT THE PRODUCT IS THAT OF THE ORIGINAL MANUFACTURER.